Service

Service philosophy：

Customer first, open innovation, cooperation and sharing, integrity and responsibility

Warranty description：

Please keep valid proof of purchase and present it when the product is repaired.

Service regulations：

1. Consulting services: We provide users with services and support for pre-sale, in-sale and after-sales marketing chains. If you need to inquire about any product information (anti-counterfeiting, operation methods, specifications, maintenance methods, etc.), please contact the HytePro® Service Center.

Receiving/shipping address: R1307,Sunrising Plaza,Mingke Road East,Shiqi Dist.,ZS,China

Service Phone: +86-760-8798 0378

E-mail:service#hytepro.com (Replace "#" with "@" when sending emails)

2. Warranty service: The product provides three months of free warranty service. If the user has a quality problem caused by the factory in the normal operation state, please present the proof of purchase to provide warranty service. Warranty service is not available for the following reasons:

2-1: Abnormal use, the connector cable is broken, the magnetic head is broken, and the magnet is detached;

  The PCB board is broken, the PCB board is burned, and the like.

2-2: Product damage caused by human: the connector cable is broken, the magnetic head is broken, and the magnet is off;

  The PCB board is broken, the PCB board is burned, and the like.

2-3: Repairs and alterations not authorized by the company.

Note: This warranty does not cover shipping costs and does not provide on-site service.

Precautions：

Magnetic contactor products reduce collision and avoid heating during use or storage. Avoid environments containing corrosive gases, high conductivity (such as water containing electrolytes), acidic environments, organic solvents, etc.